Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,022

members

56

online now

1,937,540

discussions

Top

Can not hear voice mail messages in Xfinity Voice

Regular Visitor

Can not hear voice mail messages in Xfinity Voice

We can access voice mail on wifes laptop computer, and my desktop. When I click on green arrow works and message bar icon moves as if message is playing, but no sound.  Same behavior on both systems, 1 Windows 7, and 1 Vista.  Tried on Explorer and Chrome on both computers, same result.  Volume adjusted on Highon both.