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Can answering portion of CDV be turned off>

New Poster

Can answering portion of CDV be turned off>

Just returned to Comcast from AT&T. They did not have CDV when I was with them previously. I do not want CDV to answer my calls at all. I have an answering machine and it is not acting correct now that CDV is hooked up. Also I cannot fax. Can anyone help. Actually this is 2 problems.

Email Expert

Re: Can answering portion of CDV be turned off>

I think you mean you don't want calls to go to voicemail. You can change the number of rings before it goes to voicemail, and set it higher than the number that your answering machine picks up on. Or you can call Comcast and tell them to turn off voicemail on your account.

 

Fax machines should work with CDV. See this FAQ for information about incompatible equipment.




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Connection Expert

Re: Can answering portion of CDV be turned off>

What is the Make and Model of your Fax machine?




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