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Caller Id not working on HD TV

New Poster

Caller Id not working on HD TV

I saw a post on the Comcast site where you were able to help a client out with this.

 

I am having a similar problem where 3 weeks ago I had multi room DVR installed and now Caller ID on my TV's (2) doesn't work. I have called the 1-800-COMCAST number twice now to no success. I have an open ticket number but I do not have it with me. Can you help?

Thanks in Advance,

 

 

Cable Expert

Re: Caller Id not working on HD TV

The Comcast Cares Team will look into the status of your open ticket.

 

Watch this post and your email for updates from the team next week after the holiday.




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Regular Visitor

Re: Caller Id not working on HD TV

I have the same problem.  I get a display, that, there is a call but NO NUMBER.  I had this problem for several weeks.

Problem Solver

Re: Caller Id not working on HD TV

Both issues have been escalated.




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New Poster

Re: Caller Id not working on HD TV

Hi comcast Larry! I ave the same problem w/ no cid on tv,I have a ticket number cr257790859