Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,017

members

56

online now

1,937,535

discussions

Top

Caller ID with fictitious name and number from telemarketer

New Poster

Caller ID with fictitious name and number from telemarketer

I get a lot of calls from a number similar to my own.  It is the same number except for the last number.  When we answer the calls it say, "Hi this is Carmen from card services...'.  When I called the number back it was for a catering company and they knew nothing about Carmen.  I am so tired of these calls.  I have contacted the FCC but because they have the wrong number on the caller ID there is nothing I can report that will help.  The caller ID reads Tucker Valencya but there is no such person.  How can I stop these harassing calls?  I am a severe asthmatic and they disturb me all day every day.

New Poster

Re: Caller ID with fictitious name and number from telemarketer

I wish I could help, but I am experiencing the exact same thing.

 

I haven't given my Comcast Voice™ number to anyone as I only use it to call out for certain things and starting day one of service these harassing calls started. On the occasions I do answer the phone the salesman or collector always asks for a particular person K***a and when I ask for them to remove me from their call list they all say "Sure, will do" but then next day...yep you guessed it...calls from another person from the company(ies)

 

I will keep working on this end and if I find an answer through chat reps or customer service, I will post here what I find out.

 

Blessings of Peace,