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Caller ID on TV screen

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Caller ID on TV screen

The caller ID has stopped showing on my T V screen.  How can I get it back?

Accepted Solution

Re: Caller ID on TV screen


Reading21 wrote:

The caller ID has stopped showing on my T V screen.  How can I get it back?


If you have the X1 platform, ensure that Voice NOtificatgions are turned on in the X1 settings.

If you have legacy cable, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to ensure the CallerID Rate Code is visible and active on your account.l

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Service Expert

Re: Caller ID on TV screen


Reading21 wrote:

The caller ID has stopped showing on my T V screen.  How can I get it back?


If you have the X1 platform, ensure that Voice NOtificatgions are turned on in the X1 settings.

If you have legacy cable, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to ensure the CallerID Rate Code is visible and active on your account.l




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