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Caller ID on TV gone

Regular Visitor

Caller ID on TV gone

Since our recent Cable outage Saturday 12/21,  through Tuesday 12/24 the caller ID has disappeared from my TV. Can this be reset?

Problem Solver

Re: Caller ID on TV gone

Two things you can try:


Reset your cable box by unplugging it for 20 sec the plugging it back in.  It forced the box to reload its data.  It takes about an hour for the guide to reload and about 6 hrs for caller ID to reload.


2nd, which I do first, is to hit menu, at the bottom on the quick guide, scroll to iTV icon and click on it.  Go into your caller id menu and turn caller ID off, exit the menu.  Then go back in and turn the caller ID back on.  It should start working.  If it does not, try the first step then if after 6hrs if not working, you may need to all Comcast for further trouble shooting.

New Poster

Re: Caller ID on TV gone

We also lost caller id on our TV.  Tried reset on box and also settings, but can't get it back on.  Let me know if you figure it out.  thaks!

New Poster

Re: Caller ID on TV gone

can you tell me how to get call ID TO SHOW ON TV