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Caller ID not working on my tv - new service

New Poster

Caller ID not working on my tv - new service

My caller ID also does not work. I was on the help line last night for 30 minutes, they refreshed the box, told me it would take 2 hours. This morning it is still not working.

New Poster

Re: Caller ID not working on my tv - new service

Caller ID not working on my tv and outgoing calls are all tagged private caller. Was on the phone for 1 hour without resolution. A work order is in place, I don't have much faith in that as so far I have found Techs lack the knowledge to fix anything.  Big regrets in switching to Comcast!!!

Problem Solver

Re: Caller ID not working on my TV - new service

 




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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
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Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon


Thanks
-Keisha-
Problem Solver

Re: Caller ID not working on my tv - new service




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon


Thanks
-Keisha-
New Poster

Re: Caller ID not working on my tv - new service

Our caller ID quit working.  They sent a tech out today because our ON Demand wasn't working.  They gave us a new box and that fixed the On Demand problem but still no caller ID.