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Caller ID not working fr PC or TV

Frequent Visitor

Caller ID not working fr PC or TV

Dete can you help us?  I had DV installed on 9/24. I was told that t will take 24 hrs. It still does not work. I have chatted with 2 Comcast reps and double checked the PC software config and Set top Box. My last Chat was yesterday in the a.m. with a comast rep and she entered the codes. She stated it will take another 24 hrs. Still now it still does not work.  Can you get someone to look into it can call me?  Please let me know if you need anything else. Thanks a bunch!!!

Frequent Visitor

Re: Caller ID not working fr PC or TV

Can anyone from Comcast help?

Cable Expert

Re: Caller ID not working fr PC or TV

I've notified  the Comcast Corp team to look into your caller id issues.

 

Someone from their team will get back to you on Monday or Tuesday with a resolution.




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Valued Contributor

Re: Caller ID not working fr PC or TV

Issue has been escalated to the fix agent.

Steve


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Frequent Visitor

Re: Caller ID not working fr PC or TV

Thanks it has been resolved