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Caller ID not showing up on TV screen.

Posted by
Contributor

Message 1 of 3
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I recently hooked up a new home phone and the caller ID does not show on the TV screen. The phone will announce the caller ID but does not show on the TV screen.

2 REPLIES
Posted by
Valued Contributor

Message 2 of 3
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geneherring wrote:

I recently hooked up a new home phone and the caller ID does not show on the TV screen. The phone will announce the caller ID but does not show on the TV screen.


      First of all, go into the settings and make sure it is check marked to "on". Sometimes a new phone will toggle the

      current settings a bit. Good luck!

Posted by
Service Expert

Message 3 of 3
263 Views

geneherring wrote:

I recently hooked up a new home phone and the caller ID does not show on the TV screen. The phone will announce the caller ID but does not show on the TV screen.


For X1 service:  https://www.xfinity.com/support/cable-tv/x1-text-messaging-notifications/

 

For Legacy cable:  https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/




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