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Caller ID not showing up on TV screen.

Contributor

Caller ID not showing up on TV screen.

I recently hooked up a new home phone and the caller ID does not show on the TV screen. The phone will announce the caller ID but does not show on the TV screen.

Problem Solver

Re: Caller ID not showing up on TV screen.


geneherring wrote:

I recently hooked up a new home phone and the caller ID does not show on the TV screen. The phone will announce the caller ID but does not show on the TV screen.


      First of all, go into the settings and make sure it is check marked to "on". Sometimes a new phone will toggle the

      current settings a bit. Good luck!

Service Expert

Re: Caller ID not showing up on TV screen.


geneherring wrote:

I recently hooked up a new home phone and the caller ID does not show on the TV screen. The phone will announce the caller ID but does not show on the TV screen.


For X1 service:  https://www.xfinity.com/support/cable-tv/x1-text-messaging-notifications/

 

For Legacy cable:  https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/




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