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Caller ID for received calls

Contributor

Caller ID for received calls

I have comcast voice as my home landline carrier.   I have a virign mobile cell.

 

My cellphone is not listed in my Voice account contact list.

 

Virginmobile only broadcasts my cell number on outgoing calls.   However when I call a comcast subscriber my name appears along with the phone number.   I had this issue before and called Comcast support, they made adjustments that Cellphone FLorida would appear as my name but the problem has returned.

 

My question is ,  how is comcast getting my name and associating it with my cellphone number and why are they violating my privacy by brodcasting my name?  In one instance I called a business using Comcast VOIP, they had my name before they ever answered the call.  This is  clear violation of my personal privacy as whatever business I call can then build a telemarketing list or post my name and phone number on the internet.

Service Expert

Re: Caller ID for received calls

DMariner,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




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Official Employee

Re: Caller ID for received calls

Hi Dmariner, I will send you a private you a private message to further assist.

 

Thank you




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