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Caller ID doesn't show the correct name.

Frequent Visitor

Caller ID doesn't show the correct name.

I have T-Mobile I took over the phone from my sons account over a year ago but the caller ID name is still not showing properly on tv.  I contacted T-Mobile and they checked all of their equipment and said the caller ID on my account with them is my name and that the problem is with Comcast.  Can you tell me what to do to correct this issue?

Problem Solver

Re: Caller ID doesn't show the correct name.

 

Just for fun, try searching Google for "how to change your caller id" & try one of the methods (which are temporarry changes - spoofing) & see if it changes what the tv shows, (if at all).

 

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Frequent Visitor

Re: Caller ID doesn't show the correct name.

It was fixed by Comcast after T-Mobile sent a message to them.  Thanks