Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,789,372

members

89

online now

1,939,338

discussions

Top

Caller ID doesn't display on my TV

New Poster

Caller ID doesn't display on my TV

I have a Triple Play account. I can't get Caller ID to display on my TV or computer.  I have read on the forums where ComcastIrma has successfully helped others. I'm wondering if someone can provision my number to display the caller ID on my TV and computer.

Cable Expert

Re: Caller ID doesn't display on my TV

How it works:

 

  1. Press the Menu button on the Comcast remote to launch the Quick Menu.
  2. Navigate to the ITV icon using the left and right arrows.
    • When you click the OK/Select button, the ITV screen will be displayed.
    • If you click the OK/Select button, the Caller ID option or Navigation option will be displayed.
  3. Select the Caller ID or Navigation option and press OK/Select. You'll see the following options:
    • Caller ID is
    • Snooze duration is
    • Location is
  4. Using the arrow keys on your remote, select either ON or OFF. Press OK to enable or disable your Caller ID on TV alerts.

 

For your computer: This application requires the following be installed:

  1. Adobe® AIR™ Runtime
  2. Comcast Caller ID Application

Please click on each link in the order above to complete the installation process.

 

If none of that works, then by all means send ComcastItma a private message: http://forums.comcast.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/5705769

 

Most of us are just other customers so we can't do much more than offer advice.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon