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Caller Block

New Poster

Caller Block

Does Comcast give us the option the block calls from certain numbers?

 

 

Connection Expert

Re: Caller Block

Yes it is called Call Screening and I think you are allowed up to 12 numbers that you can put on a block list.

 Edit  I think To activate, hit star 60 and follow the prompts and to deactivate hit star 80

There is a link to the FAQ at the top of this board that will show you a reference to all of the Star activated features

 




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Regular Visitor

Re: Caller Block

12 screened numbers is NOT enough.  It should be an unlimited list.   Moreover, I am getting calls from 000-000-0000 and I am unable to add that to the screening list because the input form thinks that is an invalid number.

 

IMO, Comcast's call screening is not nearly sufficient.  I hope a product manager reads this.

 

Cable Expert

Re: Caller Block

No one from Comcast reads these forums, there is a Admin who will help with an issue if the Mod's flag it, and that's it.




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Service Expert

Re: Caller Block

You can also go to XfinityConnect and add the number to be blocked.

 

At the top of this page on the upper left, click Voice.

 

When the  page opens, click Call Manager.

 

On the LEFT hand side of the screen, click Call Screening.

 

Check the box next to Screen ONLY the following numbers.

 

Click Add. Enter the number. Click ADD.

 

Save the change.

 

FWIW, 000-000-0000 could not be added to AT&T call screening  either.

 




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