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Call Manager Not Available on Voice tab

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Call Manager Not Available on Voice tab

According to all of the instructions I have found on accessing voicemail online, I am supposed to go to the Voice tab and there should be a call manager there.  I have accessed that page from IE & Firefox and in both cases there is no call manager, only Missed/Answered/Placed calls and Screen/Refresh/Print/Build Phone Book buttons.  The call list takes up the entire page except for the top where the buttons are. 

 

Last week I chatted with a tech online who said that it would take a day or so after I called into my voicemail and went through the initial setup, before my messages would be available online.  However I configured my voicemail that day (by calling the voicemail system) and after a week I still cannot access my voicemail online.

 

Here is a snapshot of my Voice page.  Any help would be greatly appreciated.