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Hi szirger -- I can help with that Call Log issue. Lets start with the basics. Have you tried clearing your Cache & Cookies from your browser? Have you tried multiple browsers? have you tried using a different device such as a mobile device to see if the issue appears no matter what you use?
I cleared cache/cookies and that did not resolve the issue. I tried two other browsers and they didn't work, it still shows:
I do not and will not use a mobile device for this application so that is not an option.
Thanks for looking into this for me.
You're welcome. I've opened a support ticket for this. Once one of our support agents has had a chance to review this issue they will contact you for further troubleshooting support.
tammywestland -- I had a look at your account and you don't have Unlimited Saver. You have our standard Unlimited Plan. I've opened a support ticket for you as well for this issue.
szirger -- Your support ticket is showing as Resolved. Can you see if those Call Logs are working now?
Has this issue been resolved for you?
Our hearts go out to those impacted by Storm Riley this past Friday and those who may be impacted this week by Storm Quinn in the Northeast Division.
To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.
This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.
For more about these open Xfinity Hotspots see here.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.