Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,089

members

62

online now

1,935,861

discussions

Top

Call Forwarding deletes

Frequent Visitor

Call Forwarding deletes

I am trying to use the call forwarding system so I add the numbers that I want forwarded and then I add the number I want the calls forwarded to and click save. All seems fine so I logout of Comcast voice. When I return and chack to make sure everything is as I set it up what I have is some calls that I wanted forwarded are no longer listed. One of the numbers that I had listed to be forwarded has been transfered into the the line for where the calls are to be sent to. The number that I wanted and designated the calls be sent to is gone and replaced by one of my forwarded call numbers.

What's up? I have read and re read the instructions and it keeps happening.

Oh and I have only had 5 calls set for forwarding to a different number.

Please can someone help me?