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CDV caller-id logged somewhere? & for how long?

Valued Contributor

CDV caller-id logged somewhere? & for how long?

I will be using my phone's answering system with the number of rings on Comcast set much higher than my phone.

 

Now, as the caller-id is between ring 1 & 2, will Comcast still get & store the caller-id somewhere that I will need to clean-up/purge sometime?  Will Comcast still store the caller-id even if my phone does the answering?

 

16 days & counting  to getting the CDV........

Email Expert

Re: CDV caller-id logged somewhere? & for how long?

CDV keeps a call history that's independent of voicemail. There have been posts mentioning that it has several months of history, and there's no way for customers to purge it.



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Valued Contributor

Re: CDV caller-id logged somewhere? & for how long?

My reason for asking was that doing a search for "caller-d logging" didn't get any hits regarding the subject; could be the wording as I've found that the words being used & sequence changes the results of a search.  Another reason was that of whether I needed to purge "my" storage space like perhaps also any voice mail that Comcast accummulated (like the custumer's email space is not unlimited).

 

Good to know that I won't need to clean-up or be concerned about the space usage of the caller-id; then this does begs a question of whether the customer is able to access/read the caller-id & its date-timestamp in a case of "whoops, I didn't mean to delete that before writing it down".

 

Email Expert

Re: CDV caller-id logged somewhere? & for how long?

The threads haven't been about caller-id, but about call records in general.  See:

 

Digital voice call records go back to april........Not being deleted 

 

deleting digital voice mail calls 




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