Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,504

members

83

online now

1,936,227

discussions

Top

*** CDV Outage (09/03/09) *** resolved

Bronze Problem Solver

*** CDV Outage (09/03/09) *** resolved

Attention New England customers. We are currently experiencing technical difficulties with Comcast telephone service in your area. Technicians are aware of the issue and are working toward resolution. We appreciate your patience and apologize for any inconvenience.

Message Edited by ComcastGeorge on 09-07-2009 11:07 AM
George Lunski
"Retired" Comcast Help Forums Administrator


Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: *** CDV Outage (09/03/09) ***

Just worked with one of the online techs from the handy Comcast Live Chat function, and she advised that the problem is fixed. All users need to do is powercycle their eMTA cable modem (the one for phone service, if you have multiple cable modems), and service will be restored.

Bronze Problem Solver

Re: *** CDV Outage (09/03/09) *** resolved

this was resolved on 09/03/09.
George Lunski
"Retired" Comcast Help Forums Administrator


Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon