Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,717

members

78

online now

1,937,302

discussions

Top

Buzzing and Anyone try to use comcast.com to give feedback to comcast?

Regular Visitor

Buzzing and Anyone try to use comcast.com to give feedback to comcast?

 
 
My digital voice line is not working....it calls out and rings in, but the audio is so degraded I just hear mechanical buzzing.  Its monday...I called tech support, after languishing in some "loop of **bleep**" being transferred 3 times, I finally got to a person I could not hear.  I called from a verizon line...very stable, might I add...fine quality, and spoke with a man who did a few diagnostics and informed me that a tech would be out on Thursday....again, It is now Monday.  Some service.  I did plug an analog telephone directly into the modem....still the same problem.  Internet and cable are working fine.
 
 Any thoughts?
 
 
As far as comcast.com....all of the feedback links, including sending a message are dead...some service.
Most Valued Poster

Re: Buzzing and Anyone try to use comcast.com to give feedback to comcast?

Drewby, let me have this one........
 
Yet another reason to keep a land line!
Firefox 3
Most Valued Poster

Re: Buzzing and Anyone try to use comcast.com to give feedback to comcast?



BluegrassMan wrote:
Drewby, let me have this one........
 
Yet another reason to keep a land line!


LOL!! Seriously.... with all the problems with Comcast TV Service and Internet Service and POOR Customer Service, and a messed up Discussion Forum why in the Heck would anyone want their Phone Service to add to their problems??

Message Edited by Drewby on 09-05-2006 12:04 AM

Bronze Problem Solver

Re: Buzzing and Anyone try to use comcast.com to give feedback to comcast?

The only time my land line phone has not worked was when Comcast cut the line burying a new drop in my yard to fix a problem that was affecting my entire neighborhood.
Cable Expert

Re: Buzzing and Anyone try to use comcast.com to g

Old thread locked.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon