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Bad technical Suport

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Bad technical Suport

With two tv I used Comcast service as well as Internet and phone I have problem with the boxes not providing caller ID. I call last Friday they told me that they need to seset the boxes and will call me in about 20 minutes and nothing really happen. I will not be complaining but the use of caller ID allow my sick wife to properly use  the phone.  I really need this part of the Comcast service to be functional.

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Re: Bad technical Suport


Mario40 wrote:

With two tv I used Comcast service as well as Internet and phone I have problem with the boxes not providing caller ID. I call last Friday they told me that they need to seset the boxes and will call me in about 20 minutes and nothing really happen. I will not be complaining but the use of caller ID allow my sick wife to properly use  the phone.  I really need this part of the Comcast service to be functional.


See if you can restore your callerID by either of the following ( depending on your cableTV subscription ):

 

See this for X1  https://www.xfinity.com/support/cable-tv/x1-text-messaging-notifications/

 

Or this for legacy cable   https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/




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