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Accessing voicemail via phone answering system

Regular Visitor

Accessing voicemail via phone answering system

I have two phones, one is new.  I am now unable to access my voicemails via the answering system on both phones because I don't want to access my voicemail via dialing in to the system.  What do I need to do to revert back to the answering system on my phones and not the dial-in access process?

Cable Expert

Re: Accessing voicemail via phone answering system

If you want to permanently disable Comcast voice mail, you will need to call Comcast support.  It can not be done online.  Once voice mail is disabled, then only your phone's answering machine will be taking calls.

 

1-800-266-2278




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Regular Visitor

Re: Accessing voicemail via phone answering system

Thank you!