Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,344

members

21

online now

1,938,444

discussions

Top

A strange quirk in Caller ID

Contributor

A strange quirk in Caller ID

I have my address book setup in Connect.  I have Caller ID on my PC and Televison.

 

Whenever I receive a call from someone in my address book I get the number and the name of the caller displayed on my PC.  On the TV it just gives the number. So when a buddy calls me his name and phone number appear on the pc, but on the tv it just says cell phone and the number.

 

I just moved here from another state and had identical service, anyone who called that was in my address book had their name listed on both the pc and the television.

 

It appears that caller id on tv is not syncing with the connect address book

Contributor

Re: A strange quirk in Caller ID

Sporadically the names will now  appear at times.