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90 days still can't use home phone

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90 days still can't use home phone

Since being convinced by xfinity to come back to them on 2/5/13, I have had nothing but problems with the voice service.  I wanted to port my number that I have had for nearly 20 years.  After blaming Verizon several times, it seems that comcast was able to port my number, after 2 months!  Now, I have 2 phone numbers listed on my account, and I have not been able to make outgoing calls since my phone was turned on 4/10.  When I talk to live chat, they tell me it is a problem with my brand new cordless phone, but I am able to dial, I just get a message from comcast to dial 611.  When I do, they have no clue what is going on, and tell me my account is not restricted, which, obviously, it is.  I am at my wits end with online chat.  Someone, please help!