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72334---------Please Read

Email Expert

72334---------Please Read

 

Your post contained personal information and was removed to a secure location.  These are public forums, and you should never post account numbers, street addresses, telephone numbers, email addresses, your full name, or anything else personally identifiable to you.  Spammers and hackers can easily harvest that information.  Your post is below with the information redacted or removed.  Please read the forum guidelines for posting————————-

 

http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289

 


72334 wrote:

I CANNOT ACCESS MY VOICE MAIL WHEN AWAY FROM HOME.  I HAVE SPOKEN WITH A REPRESENTATIVE BUT WE COULD NOT MAKE THE VOICE MAIL WORK.  FIRST LISTEN TO MESSAGE THEN # THEN PIN.  I MAY NOT HAVE THE CORRECT PIN.  PLEASE E-MAIL MY PIN NUMBER.  xxxxxxxxxxxxxx@comcast.net.  thanks.


sean_kenny wrote:

I can access the voicemail system but nothing happens when I press the buttons to listen to messages.  I can hear the touchtones on my phone when I press the keys but nothing happens. It keeps me at the same prompt that says that I should press certain buttons to listen to messages, etc.

 

This happen once recently.  After about at least an hour (not exaggerating) of dialing Comcast, keying-in all my informaiton, following the prompts, then being hung-up on or left on a dead line, someone answered the call.  It didn't sound like they understood the issue but they siad they would do something and my voicemial worked about an hour later.

 

Does anyone know how to fix this problem without wasting so much time trying to get Comcast to provide some Customer Service?

 

I pay a ridiculously high amount for Comcast ever month.  I never had this problem with AT&T and it was much cheaper.


I have the problem of not being able to access my voice mail away.  I follwed the prompts, talked with a reprsentative and still no results.  Coould my Pin  # be wrong.  Please e-mail the Pin.  


You need to call Comcast.  They will not email you a PIN based on a forum posting.



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