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I just got mine to work! YOu dont need to call Apple or anyone else!
Power off Iphone
power it back up again
Go to settings
go to Wi-Fi and slide to "on"
GO to the wireless network that is yours (mine says HOME-E652)
when prompted for a password, enter your network key (located on the bottom of the Arris T682)
Make sure you enter it EXACTLY and be sure to use Capital letters when you are supposed to!!!
You will only have to do this once if done correctly.......
give it a few seconds and you should see a checkmark next to the name of the moddem
You should now be connected!!!!
glad to hear it worked for you. cheers!
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