Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
Contributor
Member Since: ‎10-01-2012
Posts: 6

Zoom wireless router/modem - works with Ethernet but not wireless

I connected my new wireless modem to my laptop and it works but says no wireless connection available. When I go to the set up wireless it does not show any wireless connections and I try to enter the zoom one.

My Toshiba laptop is getting older and maybe the wireless thing doesn't work. Is there a way to test it? Or any one have any idea what I can do?

Posted by
New Visitor
Member Since: ‎03-03-2014
Posts: 2

Re: Zoom wireless router/modem - works with Ethernet but not wireless

Zoom modem is not wireless.  You will have to get a wireless modem. 

Posted by
New Visitor
Member Since: ‎03-03-2014
Posts: 2

Re: Zoom wireless router/modem - works with Ethernet but not wireless

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 46,941

Re: Zoom wireless router/modem - works with Ethernet but not wireless

[ Edited ]

NotGonnaTellYa wrote:

Zoom modem is not wireless.  You will have to get a wireless modem. 


FWIW, that really depends on the model number which they haven't mentioned. Zoom does have a combo modem / wireless router gateway device.