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Member Since: ‎03-06-2011
Posts: 1

Wireless problems with new Toshiba running Windows 7

I have a new Toshiba laptop running Windows 7 and can't get a wireless connection to stay connected. I have read online that there are similar problems related to UPnP not being supported properly by the ISP. Is there something to this and how do I get it fixed?

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Connection Expert

Member Since: ‎09-29-2007
Posts: 6,438

Re: Wireless problems with new Toshiba running Windows 7

Do you have a wireless router?

Are you sure that you are connecting to your own router rather than a neighbors?

How much distance is there between the computer and the wireless router?

Microwave ovens and Cordless phone bases operate on the same frequency as the Wireless router. 

Do you have a cordless phone base sitting next to the Router?

Does the loss of connection relate to someone firing up the Microwave oven to heat up a cup of coffee?