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Posted by
Visitor
Member Since: ‎12-11-2010
Posts: 3

Replacing my router

I am going to replace my existing router with a new one.

 

 Do I need to inform Comcast (and provide a new MAC) before installing my new router?

 

Thank you

Posted by
Connection Expert



Member Since: ‎09-29-2007
Posts: 6,438

Re: Replacing my router


voytech1 wrote:

I am going to replace my existing router with a new one.

 

 Do I need to inform Comcast (and provide a new MAC) before installing my new router?

 

Thank you


Nope, don't need to inform Comcast.  Just power cycle the modem so that it will recognizee the new router.

Posted by
Connection Expert



Member Since: ‎12-24-2003
Posts: 47,847

Re: Replacing my router

[ Edited ]

Are you talking about one of those combo modem/router gateway units or are you using a separate modem and a separate router? If it is the latter, it is as JamesR has stated. If it's a gateway device you will need to either use the automated online registration page that you will see in the browser when you connect it up, or call in the MAC addy.