Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,430,670

members

26

online now

1,658,872

discussions

How do I change the name of my network and password to my wireless internet?

Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • The Community would like to Welcome you!

Member Since: ‎10-14-2012
Posts: 1
Message 1 of 5 (10,618 Views)

How do I change the name of my network and password to my wireless internet?

Since the Comcast installation, the name of my wireless internet and password have become a cumbersome task to remember and type in. The name and password of my internet were assigned to me, and I want to change them. How do I go about changing the name of my network and password?

4 REPLIES
Posted by
Regular Contributor

Member Since: ‎03-18-2006
Posts: 367
Message 2 of 5 (10,604 Views)

Re: How do I change the name of my network and password to my wireless internet?

You will need to login to your modem. Assuming a Comcast supplied Arris modem, type in 10.0.0.1 as the address in your browser. This will bring up the modem login screen, the default user is admin, the default password is password. When logged in, go to the WiFi section, change the SSID and network key, and save. Oh, and while you are there, change the default modem password. If you have a different modem, things will be somewhat different.

Posted by
Connection Expert

Member Since: ‎09-29-2007
Posts: 6,440
Message 3 of 5 (8,192 Views)

Re: How do I change the name of my network and password to my wireless internet?

Blue_Two is on the money. (Good Answer)  Just to add, you might want to Log in to the Device using aWired connection.  Many devices are set to  block Admin Access via a Wireless Connection to prevent hackers from around the neighborhood from hacking your wireless router. 

Posted by
Edited on
‎09-23-2013 04:04 PM

Visitor
  • The Community would like to Welcome you!

Member Since: ‎09-23-2013
Posts: 1
Message 4 of 5 (5,831 Views)

Re: How do I change the name of my network and password to my wireless internet?

[ Edited ]

This was great to change my password!  Using 'admin' as user name and 'password' as the password, I've successfully changed password.  NOW, however, I can't get back to the modem to update the network name.  Do you happen to know a work around for this?  Thanks!

Posted by
Regular Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎09-16-2013
Posts: 14
Message 5 of 5 (5,815 Views)

Re: How do I change the name of my network and password to my wireless internet?

You must have done something screwy to the gateway if you can't get back in using the 10.0.0.1 and "admin" and "password" for the login.

 

Make sure you are hardwired into the gateway and try again, otherwise you'll have to reset and start over from the beginning.  As a previous poster mentioned, changing the SSID and other features will be on the Wifi section of the menu.