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Forgot my Router login and password

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Member Since: ‎12-19-2012
Posts: 1
Message 1 of 2 (1,796 Views)

Forgot my Router login and password

I have tried resetting my Xfinity Gateway modem 2 times now but no luck with the login: admin, passwordassword. My router name still shows up as the name gave it months ago after resetting, so I might not be doing something right. Please help, I really would like to avoid sitting on a phone for hours for tech support. Thank you.

Posted by
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Member Since: ‎06-15-2009
Posts: 2,561
Message 2 of 2 (1,794 Views)

Re: Forgot my Router login and password

For a factory reset, press and hold the recessed reset button over 15 seconds. Then you should be back to admin, password.