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Posted by
New Visitor
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Member Since: ‎04-15-2012
Posts: 3

Forgot Password of http://10.0.0.1

I have changed the password of my webmanagement interface while installing the modem first time. Now I forgot my password.

How to retrieve my forgotten password or change that?

Posted by
Official Employee
Member Since: ‎12-13-2011
Posts: 1,390

Re: Forgot Password of http://10.0.0.1

If you are using a Comcast wireless gateway, the default username is "admin" and the default password "password".

 

Comcast Nick
Supervisor, Ann Arbor
Escalations and Help Desk
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 46,954

Re: Forgot Password of http://10.0.0.1

If you have indeed already changed it you will need to set the device back to factory defaults using the recessed reset button on the rear before the above advice (default username and password) will work.

Posted by
New Visitor
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Member Since: ‎04-15-2012
Posts: 3

Re: Forgot Password of http://10.0.0.1

Default username/password is not working for me. It's giving "Authentication Failed" error message.

Posted by
Networking Expert
Member Since: ‎07-28-2003
Posts: 24,238

Re: Forgot Password of http://10.0.0.1

If you are using one of the Xfinity Wireless Gateways and you can't log into the gateway, then call the gateway support folks at 800-363-2416, they can reset the password for you.

Posted by
New Visitor
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Member Since: ‎04-15-2012
Posts: 3

Re: Forgot Password of http://10.0.0.1

I have reset the router and another username/password combination admin/admin but no luck. Please help me.

Posted by
Networking Expert
Member Since: ‎07-28-2003
Posts: 24,238

Re: Forgot Password of http://10.0.0.1

Read up and call the support line.

Posted by
New Visitor
Member Since: ‎05-07-2012
Posts: 1

Re: Forgot Password of http://10.0.0.1

I trying to use my dell wireless computer, having problem finding out what network i have

Posted by
Networking Expert
Member Since: ‎07-28-2003
Posts: 24,238

Re: Forgot Password of http://10.0.0.1

If you are using one of the Xfinity Wireless Gateways, then look at the sticker on the device.  If it's been changed then log into the gateway and find it there.  If you can't login, then call the gateway support folks as has been mentioned multiple times in this thread.

 

If you don't have one of these gateways, then why are you on this thread?  Start your own thread and please, give complete details, exact router, exact config, OS on the computer, "ipconfig /all" output on the computer, etc.

Posted by
New Visitor
Member Since: ‎09-13-2012
Posts: 1

Re: Forgot Password of http://10.0.0.1

I need my password for my WiFi network

Posted by
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Member Since: ‎10-04-2012
Posts: 2

Re: Forgot Password of http://10.0.0.1

need help with my nework password

Posted by
New Visitor
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Member Since: ‎10-04-2012
Posts: 2

Re: Forgot Password of http://10.0.0.1

i need help with my wifi password

Posted by
New Visitor
Member Since: ‎12-01-2012
Posts: 1

Re: Forgot Password of http://10.0.0.1

how do i go to forgot password

 

Posted by
Contributor
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Member Since: ‎11-30-2012
Posts: 10

Re: Forgot Password of http://10.0.0.1

Log in..people. Its there.. u can reset your device..then login..with default...u can get network key from there... you cant just come in a thread and say...I NEED HELP WITH MY PASSWORD, and supply no details....

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