I just got my Chromecast, but unfortunately can't get it to work on my Xfinity wifi network and nobody in either Google or Comcast support seems to know what to do. Sounds like some settings on the router need to be modified. Has anyone been able to figure this out?
Hello, I recently purchased the Chromecast as well and appear to have the same issue with my Xfinity service: I am able to connect the Chromecast to my wireless network, "but can't access the internet."
Only way I could use it was to use the Google Chrome browser. Be sure the computer you are controling the Chromecast with is on the network then just follow along. If you have previously registered your device to another network you will have to reset it by holding down the small button on the top until the light flashes.
I'm surprised you were able to get this to work. From most of the posts, it seems that the issue is related to the wireless network Comcast gives you with their Arris router. It seems odd that using a Chrome browser would solve that (and it didn't for me).
Some said they solved it by rebooting the modem/router. Do you have an Arris modem/router or are you using something else?
By the way, I have it working in a different location where I do not have an Arris router. Works great and I believe that anyone who gets it to work will love the Chromecast.
I don't think downloading anything for a phone or browser is going to work. From most of the posts, it seems that the issue is related to the wireless network Comcast gives you from their Arris router. It seems odd that using a Chrome browser would solve that (and it didn't for me).
Some said they solved it by rebooting the modem/router. Yes, setup is easy with a browser but you have to get the Chromecast to connect to the network first and that is difficult with the Arris router.