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Can't access router setup on Arris TG-862

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Member Since: ‎09-14-2012
Posts: 2
Message 1 of 4 (80,850 Views)

Can't access router setup on Arris TG-862

I just got a new modem, it's an Arris Touchstone DOCSIS 3.0 Gateway TG-862.

 

It works fine, and I was able to connect to the internet wired, and connect to its wireless network just fine.

 

I want to change some of the settings on the wireless network, though.  I know to do that I'm supposed to put http://192.168.0.1/ in the browser, which should bring up the router setup - but it won't open it.  It always says the connection has timed out (in Firefox) or just "Internet Explorer cannot display the webpage" (in IE, obviously).

 

The internet is working fine, so I guess I can live without being able to change the settings, but I would really feel better if I could.  Any idea why it would connect?

 

Note: I am trying to access the configuration from a computer that is connected to the router by wired ethernet.

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Member Since: ‎09-14-2012
Posts: 7
Message 2 of 4 (84,856 Views)

Re: Can't access router setup on Arris TG-862

Try http://10.0.0.1

 

User:  admin

Password:  password

 

Hope this helps...

3 REPLIES
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎09-14-2012
Posts: 7
Message 2 of 4 (84,857 Views)

Re: Can't access router setup on Arris TG-862

Try http://10.0.0.1

 

User:  admin

Password:  password

 

Hope this helps...

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎09-14-2012
Posts: 2
Message 3 of 4 (80,824 Views)

Re: Can't access router setup on Arris TG-862

That did the trick! Thanks!

Posted by
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Member Since: ‎12-31-2012
Posts: 3
Message 4 of 4 (75,843 Views)

Re: Can't access router setup on Arris TG-862

I was unsuccessful until I used a hardwire from the same router to my Samsung TV.  Although it would work at times it was spotty at best