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Member Since: ‎10-20-2013
Posts: 1

Arris TG862G/CT

I have the Arris TG862G/CT modem/router for my Xfinity Triple Play package. My internet does not seem as fast as it should be and my "new" router from Comcast is not on the list. Any thoughts?

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Regular Contributor

Member Since: ‎10-14-2013
Posts: 293

Re: Arris TG862G/CT

The router is not on the list simply because it is not available for purchase.  Is that slow connection on ethernet or wifi?  And also, what are the results of your speed tests?

I DO work for Comcast. Do I know everything? NO. Do I help thousands of customers every year? YES I do.