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My Cameras do not load on the Overview tab. Who should I contact about this?

New Poster

My Cameras do not load on the Overview tab. Who should I contact about this?

My Cameras do not load on the "Overview" tab.  Also, many times just one of my cameras will not load when on the "Camera" tab even though it does load when on the "Devices" tab.  Who should I contact about this?

New Poster

Re: My Cameras do not load on the Overview tab. Who should I contact about this?

I had the same problem.  I went back to the old version and it loaded properly.  I hope this helps.  I am gonna assume that you have checked you connections and making sure that the home base is connected to your wifi.

Official Employee

Re: My Cameras do not load on the Overview tab. Who should I contact about this?

Hello, 

 

Please see this post describing our resolution to cameras. 

 

We apologize for the inconvenience this has caused. Thank you for your patience.

 

Karen

 

 


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