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Infrared xcam

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Infrared xcam

Can the infrared be disabled for night use on the xCam as it reflects off the siding and blurs the while image

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Official Employee

Re: Infrared xcam

Hi, Cflanigan1 - There is no way to disable the camera's night-vision infrared. You will need to adjust the camera angle and position, please find more information here: https://www.xfinity.com/support/home-security/xcam-troubleshooting-internet/


All Replies
Official Employee

Re: Infrared xcam

Hi, Cflanigan1 - There is no way to disable the camera's night-vision infrared. You will need to adjust the camera angle and position, please find more information here: https://www.xfinity.com/support/home-security/xcam-troubleshooting-internet/