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How to know which PIN was used and from what type of device?

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How to know which PIN was used and from what type of device?

Hello Everyone!

 

I am hoping that someone here knows what I am talking about.   I was told this exists but I and doubtfull that it does.

 

I am trying to know which PIN was used to disarm system and from which type of device.  For example, PIN XXXX disarmed on KEYPAD at MM/DD/YYYY HH:MM:SS or PIN XXXX disarmed on MOBILE DEVICE at MM/DD/YYYY HH:MM:SS.

 

Does anyone know how to find this information or how to request this functionality be added?

 

Thank you in advance!

Official Employee

Re: How to know which PIN was used and from what type of device?

Hi PJE518 -- 

 

Our developers have mostly completed the work required to bring back this functionality & it should be included in an upcoming release.

 

That said -- we will not display the actual pins for security reasons, but will display the name you have associated with that pin, i.e. "Master" "Dog Walker" etc.

 

Thanks!

 

Rachel