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Error reference: PXE98EGP

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Error reference: PXE98EGP

I keep getting this error code.  I've tried the master and sub accounts and neither will allow me to access the subscriber portal.  I need to activate some equipment to close out a permit on my house and since I cant add the door sensors I need I can not do so. Everything I try leads me back to either this code, a 404 code or page expired.