Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,036

members

1,170

online

29,088

topics

Top

Enable bridge mode after security camera installation

New Poster

Enable bridge mode after security camera installation

I just recently got comcast to install security for my house including cameras. 

 

The technician that was setting it up reset my comcast modem because I had previously put it into bridge mode. He said that the cameras have to be directly connected to the comcast modem and not my own Asus router. 

 

I was wondering if maybe anyone knew on here if it was possible to keep bridge mode on while connecting the cameras to my own router as well. 

 

Any help is appreciated,

 

Thank you in advance. 

Official Employee

Re: Enable bridge mode after security camera installation

Nope, you would need a separate netgear security router installed by a tech.

Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 518 views
  • 0 kudos
  • 2 in conversation