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modem led lights

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Posted by
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Member Since: ‎06-21-2011
Posts: 2
Message 1 of 3 (1,230 Views)

modem led lights

all lights flash except one for phone.  have dial tone at modem but disappears when plug in line for house, have checked and unplugged other phones with no change.  what now?

2 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,739
Message 2 of 3 (1,227 Views)

Re: modem led lights

You can attempt to repair your inside telephone wiring yourself, hire a local low voltage contractor or Comcast.

 

Check all cords, phone equipment, open all jacks and check for shorted wires & corrorsion on the jacks, and at the point where all your inside wiring is spliced together.  Make sure there are no shorts or disconnected / broken wires.




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Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎06-21-2011
Posts: 2
Message 3 of 3 (1,244 Views)

Re: modem led lights

thanks for your reply, I had already done some of what you suggested and after an unsatisfying "chat" w/ Comcast Tech, was preparing  to complete inspection and unplugged the 3 in one Lexmark printer fax phone line, and Lo and behold, the problem cleared up. and now to investigate that situation.