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caller id stopped working

Posted by
Visitor
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Member Since: ‎05-07-2010
Posts: 1
Message 1 of 6 (1,792 Views)

caller id stopped working

caller id on all my phones stopped working last week.  caller id on tv still works.  i dislike having to answer every phone call, in case one is important.  please help

5 REPLIES
Posted by
Edited on
‎02-09-2012 08:31 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 17,744
Message 2 of 6 (1,766 Views)

Re: caller id stopped working

[ Edited ]

Start first by resetting your eMTA telephony modem, press the indented reset button on the eMTA with a poker or end of a pen.

 

The Comcast Cares Team has been notified and will contact the local group.

 

Watch this post and your email for updates from the team during the business week.




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Posted by
Problem Solver

Member Since: ‎09-20-2011
Posts: 1,561
Message 3 of 6 (1,690 Views)

Re: caller id stopped working

If your caller id is built into your phone or in a separate unit please remove the batteries for 2 minutes.

Incase this doesn't work we are refreshing your caller id on our end and I will have someone follow up with you soon.

Thank You
-Keisha-
Posted by
Edited on
‎03-03-2012 09:50 AM

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Member Since: ‎10-30-2007
Posts: 1
Message 4 of 6 (1,555 Views)

Re: caller id stopped working

[ Edited ]

My universal caller id stopped loading on my pc. I rebooted, nothing. I uninstalled the program and tried to re-install it and it keeps saying the link is broken to contact the program provider. I tried to re-install it and still will not install. I've had this program since it was introduced and loved it. Now, I can't have it anymore. I even tried installing adobe air all over again but that didn't help. I have triple play.

Posted by
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Member Since: ‎09-09-2003
Posts: 9
Message 5 of 6 (1,515 Views)

Re: caller id stopped working

My caller id on my pc also quit working. I uninstalled and reinstalled, but the box that lets me connect no longer pops up when I start my computer. It still works fine on my tv.  Does anyone know what the problem is?

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Posted by
Visitor
Member Since: ‎03-06-2012
Posts: 4
Message 6 of 6 (1,508 Views)

Re: caller id stopped working

I too am having this problem. I had the service installed last week. The tech said I would have to way 6 hours before the caller ID would work. It's been 4 days and nothing. I installed the software on the computer as well and it doesn't work.