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Voicemail

Posted by
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Member Since: ‎02-18-2010
Posts: 2
Message 1 of 5 (178 Views)

Voicemail

I like having the call waiting feature on my home phone. With the new configuration, however, I am unable to remove the "beep" that indicates that I have a recorded message when I pick up my phone to make a call. I can retrieve the call on my home computer, but in the past I was able to delete the message after I listened to it (or read it) and that annoying beep was also removed...Any ideas? Thanks

4 REPLIES
Posted by
Edited on
‎03-14-2017 09:00 AM

Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 2 of 5 (173 Views)

Re: Voicemail

[ Edited ]

divern wrote:

I like having the call waiting feature on my home phone. With the new configuration, however, I am unable to remove the "beep" that indicates that I have a recorded message when I pick up my phone to make a call. I can retrieve the call on my home computer, but in the past I was able to delete the message after I listened to it (or read it) and that annoying beep was also removed...Any ideas? Thanks


What is the Make & Model of your home phone that is beeping?




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Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,229
Message 3 of 5 (123 Views)

Re: Voicemail

Hi Divern, I apologize for your experiences,  I have refreshed your stutter tone to see if this corrects the issue.  Can you please retest and let us know if this has been corrected?

 

Thank you




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Posted by
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Member Since: ‎02-18-2010
Posts: 2
Message 4 of 5 (90 Views)

Re: Voicemail

Thanks for getting back to me. Unfortunately I still have the same problem. In addition, I now have "New Voice Mail" light flashing on my phone with no corresponding message in my email. I have a Panasonic KX-TG6441. Here's the interesting part. As I flipped my phone base over to get the model #, I hit the "find phone" feature on my set, the phone rang, I hit the stop button and the "New Voice Mail" light went out. Go figure..

Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,229
Message 5 of 5 (62 Views)

Re: Voicemail

Thank you for the reply, our next step would be for me to rebuild the voicemail on my side.  I will send you a private message to verify account information.

 

Thank you




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