Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,598,747

members

46

online now

1,782,406

discussions

Back to Top

Voice mail indicator light on the phone not working

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎10-24-2011
Posts: 11
Message 1 of 6 (3,231 Views)

Voice mail indicator light on the phone not working

Our phones no longer display when we have voicemail.  This use to work with the old Comcast box.  The Comcast box had to be replaced last week when the old box had no power.  Any ideas.

5 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,749
Message 2 of 6 (3,229 Views)

Re: Voice mail indicator light on the phone not working

Do you have the studdertone when you pickup the receiver when there is a voice mail?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎10-24-2011
Posts: 11
Message 3 of 6 (3,226 Views)

Re: Voice mail indicator light on the phone not working

Currently no.  However don't recall if I did with the other Cable router/modem

Posted by
Edited on
‎10-24-2011 09:19 PM

Cable Expert

Member Since: ‎03-02-2007
Posts: 17,749
Message 4 of 6 (3,222 Views)

Re: Voice mail indicator light on the phone not working

[ Edited ]

The Comcast Cares Team has been notified and will look into the issues with the voice mail notifications.

 

Watch this post and your email for updates from the team during the business week.

 

In the meantime please reset your eMTA by pressing the small recessed button on the back panel where the cables attach.  You will need a toothpick or some poker to press the button.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎10-24-2011
Posts: 11
Message 5 of 6 (3,215 Views)

Re: Voice mail indicator light on the phone not working

Ok.  I try the reset tomorrow.

Highlighted
Posted by
Edited on
‎10-25-2011 02:24 PM

Problem Solver

Member Since: ‎09-20-2011
Posts: 1,561
Message 6 of 6 (3,194 Views)

Re: Voice mail indicator light on the phone not working

[ Edited ]

---

 

Sorry about the issues you are having.

Can you confirm if you are still experiencing an issue.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon


Thanks
-Keisha-