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TEXT FROM PC is transmitted multiple times

Posted by
Contributor

Message 1 of 2
236 Views

The TEXT "feature" seems to be much better than the previous. I use TEXT from PC a good bit because of speech issues and the audio alert seems to work much better and certainly more reliably. TEXT from PC is why I initially contracted for VOICE.

 

BUT

 

TEXT from my PC seems to very frequently transmit messages multiple times sometimes I'm told for hours. I've had several that have been 4 - 5 times. They've not been sent the multiple times from the PC for sure.

 

My interest is only to see if "others" have experienced the same issues before actually contacting support attempting a conversation. A conversation with Comcast seems sometimes to end up with more issues than a resolution to the original issue.

1 REPLY
Posted by
Visitor
Message 2 of 2
222 Views

Yes, it has happened occasionally with the new text system as well as older versions.

 

Right now, the entire PC/text system seems to be off line.  Not sure if it a local issue or more wide spread.