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Service Outage Quick Check ?

Posted by
Frequent Visitor

Member Since: ‎07-16-2003
Posts: 7
Message 1 of 6 (22,690 Views)

Service Outage Quick Check ?

Is there a quick webpage you can go to and find out if telephone, internet, or TV has and outage in your area.
5 REPLIES
Posted by
Email Expert

Member Since: ‎04-27-2004
Posts: 18,247
Message 2 of 6 (22,686 Views)

Re: Service Outage Quick Check ?

Posted by
Visitor
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  • Thank you contributor for your first reply to the community!
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Member Since: ‎05-06-2011
Posts: 2
Message 3 of 6 (22,360 Views)

Re: Service Outage Quick Check ?

<http://online.comcast.net/networkhealth/outagecheck.aspx> returns "Bad Request - Invalid Host Name. Some "email expert" you have there answering questions - either that, or you're screwed up seven ways for Sunday.

Posted by
Edited on
‎05-06-2011 09:27 AM

Service Expert

Member Since: ‎02-04-2004
Posts: 16,299
Message 4 of 6 (22,354 Views)

Re: Service Outage Quick Check ?

[ Edited ]

wgs, did you happen to notice the date of the post with the link?

 

At the time the post was made, the address was valid and there was an outage board. The link worked 2 years ago.

 

However, due to the fact that the outage board was rarely correct Comcast got rid of it.

 

That's why you get Bad Request.

 

The problem with resurrecting old threads is that the info contained in them could be out of date. It certainly is with this post, which is almost 2 years old.

 

 




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Posted by
Visitor
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Member Since: ‎05-06-2011
Posts: 2
Message 5 of 6 (22,342 Views)

Re: Service Outage Quick Check ?

Re: date of message.

 

No, I hadn't noticed the date. I entered "email outage" (or something similar) in the help "search" window, and had no reason to check dates. Perhaps I should have, but...perhaps outdated information should be removed from Comcast's servers so that "help" can truly be "Help" - not a matter of reading the fine print.

 

Thank you for your reply; I just wish it hadn't been necessary.

Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 16,299
Message 6 of 6 (22,332 Views)

Re: Service Outage Quick Check ?

The search function provided by Lithium is useless, non-functional junk.

 

There is no rhyme or reason to the order of the results.

 

You are not the first and will not be the last to use the search function and reply to an older thread.

 

Unfortunately, there is no way to remove the out-dated link. It isn't on the Comcast server. It's simply a link in a post.




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Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
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I am an XFINITY Forum Expert and I am here to help. Expert Program