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No voicemail indicator

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Posted by
Frequent Visitor

Member Since: ‎01-29-2012
Posts: 6
Message 1 of 7 (2,249 Views)

No voicemail indicator

I am having the same issue with no stutter tone or light.  Called tech support 3 times.  The first time they said my phone was the problem.  I took it to a friends who has the same service and equipment and it worked fine there.  The voicemail light turned on, no problem.  I called again and let them know my results and they told me that they would resend the signal.  Didn't work.  I tried the online chat and the guy on the other end said he would resolve the issue.  Still not fixed.  I decided to buy a new phone to see if that was actually the isssue and called tech support for a third time.  They resent the signal and reset all of my equipment and it still does not work.
 
Does anyone there know how to resolve this issue?
6 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,744
Message 2 of 7 (2,248 Views)

Re: No voicemail indicator

The Comcast Cares Team has been notified and will get it fixed.

 

Watch this post and your email for updates from the team during the business week.




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Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-17-2009
Posts: 1
Message 3 of 7 (2,225 Views)

Re: No voicemail indicator

I just changed to Xfinity VOIP last week 1-26-2012 - and I have the same problem - no indicator there is a voicemail. 

Posted by
Problem Solver

Member Since: ‎09-20-2011
Posts: 1,561
Message 4 of 7 (2,177 Views)

Re: No voicemail indicator

 

Thank You
-Keisha-
Posted by
Problem Solver

Member Since: ‎09-20-2011
Posts: 1,561
Message 5 of 7 (2,175 Views)

Re: No voicemail indicator

 

Thank You
-Keisha-
Posted by
Frequent Visitor

Member Since: ‎01-29-2012
Posts: 6
Message 6 of 7 (2,165 Views)

Re: No voicemail indicator

No it is not fixed.
Posted by
Frequent Visitor

Member Since: ‎01-29-2012
Posts: 6
Message 7 of 7 (2,208 Views)

Re: No voicemail indicator

Finally fixed.

 

Thanks you for your help.