I am having the same issue with no stutter tone or light. Called tech support 3 times. The first time they said my phone was the problem. I took it to a friends who has the same service and equipment and it worked fine there. The voicemail light turned on, no problem. I called again and let them know my results and they told me that they would resend the signal. Didn't work. I tried the online chat and the guy on the other end said he would resolve the issue. Still not fixed. I decided to buy a new phone to see if that was actually the isssue and called tech support for a third time. They resent the signal and reset all of my equipment and it still does not work.
The Comcast Cares Team has been notified and will get it fixed.
Watch this post and your email for updates from the team during the business week.
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I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Sorry for the inconvenience. I see that you have a current repair ticket opened to resolve this issue. I went ahead and refreshed the waiting indicator again. Someone will be in contact with you soon for resolution.