Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,496,231

members

7

online now

1,702,852

discussions

No voicemail indicator

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-25-2012
Posts: 2
Message 1 of 4 (1,574 Views)

No voicemail indicator

Even though I have voicemails, and can retrieve them, the dial tone does not "stutter" and my phone system doesn't register a voicemail (it apparently looks for a "voicemail tone" from the Xfinity box).  Any ideas?

3 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,719
Message 2 of 4 (1,573 Views)

Re: No voicemail indicator

The Comcast Cares Team has been notified and will get it fixed.

 

Watch this post and your email for updates from the team.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Problem Solver

Member Since: ‎09-20-2011
Posts: 1,561
Message 3 of 4 (1,564 Views)

Re: No voicemail indicator

 

Thank You
-Keisha-
Highlighted
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-25-2012
Posts: 2
Message 4 of 4 (1,524 Views)

Re: No voicemail indicator

Thanks for fixing the voicemail waiting indicator.  Unfortunately, you also seem to have reset or changed my password.  Now I can see that I have voicemail, I just can't access it.  Is there a default password that I can use?