New to the Community? Start here.
All my phones are hung-up, my internet is working, however I'm not getting a dial tone. I cannot call out, and probably can't receive a call either.
Help Comcast! I can't call you.
Go to solution
I just got a phone call, however when I picked up, I heard nothing.
Try resetting you modem. Use the end of a paperclip or a pen to reset the modem. If that doesn't work you need to call 1-800 comcast or 1-800 xfinity
I removed the phone and connected a different phone I don't use, and it too didn't work.
Thank you, I'll try that.
Worked! You're awesome. Thank you.
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.