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How to turn off voicemail

Posted by
Visitor
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Member Since: ‎03-08-2017
Posts: 1
Message 1 of 6 (400 Views)

How to turn off voicemail

How can I turn off my voicemail so calls will go to my answering machine rather than comcast voicemail?

5 REPLIES
Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 2 of 6 (365 Views)

Re: How to turn off voicemail

 

gwojcik1,

 

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Posted by
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Member Since: ‎04-01-2015
Posts: 5,229
Message 3 of 6 (350 Views)

Re: How to turn off voicemail

Hi gwojcik1,  I can assist in getting this removed for you and will send you a private message to further assist.

 

Thank you




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Posted by
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Member Since: ‎04-01-2015
Posts: 5,229
Message 4 of 6 (256 Views)

Re: How to turn off voicemail

Hi gwojcik1, I have responded to your private message.

 

Thank you




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Member Since: ‎07-20-2014
Posts: 12
Message 5 of 6 (249 Views)

Re: How to turn off voicemail

A month ago I wanted to do precisely this, for the same reason. It took two escalations and several days to work it out. Evidently Xfinity doesn't have a clue that some people just like their plan old answering machine, especially when they are accessing their line with a dumb phone.

Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,229
Message 6 of 6 (151 Views)

Re: How to turn off voicemail

Hi gwojcik1, if you do wish to remove your voicemail  please respond to my private message and I will assist further.

 

Thank you




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