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How do I set up a password for voicemail on home phone

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Member Since: ‎03-24-2008
Posts: 7
Message 1 of 6 (327 Views)

How do I set up a password for voicemail on home phone

New phone requesting VM# to access voicemail.  How do I obtain a password for this VM#?

5 REPLIES
Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 2 of 6 (310 Views)

Re: How do I set up a password for voicemail on ho


pattyann39 wrote:

New phone requesting VM# to access voicemail.  How do I obtain a password for this VM#?


Did you recently subscribe to Comcast Digital Voice?




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Posted by
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Member Since: ‎03-24-2008
Posts: 7
Message 3 of 6 (289 Views)

Re: How do I set up a password for voicemail on ho

NO - have bhad Comcast Digital Voice for quite some time - just bought new home phones.  It says I have a VM call but when I hit "select", it tells me to give my VM#.  I have a Voice pin #, but evidently it is not the same.

Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 4 of 6 (284 Views)

Re: How do I set up a password for voicemail on ho


pattyann39 wrote:

NO - have bhad Comcast Digital Voice for quite some time - just bought new home phones.  It says I have a VM call but when I hit "select", it tells me to give my VM#.  I have a Voice pin #, but evidently it is not the same.


Sounds like you have not programmed the VM number into the phone.....   Remember that *99 is the number that must be programmed into the phone's menu system so that the select button knows what number to dial to access the VM...




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Posted by
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Member Since: ‎03-24-2008
Posts: 7
Message 5 of 6 (282 Views)

Re: How do I set up a password for voicemail on ho

The problem is, I don't remember my  voice password so am unable to access my voicemail on the phone.  I have gone to "My Account", clicked on "Settings" and when it brings up the screen to change password, I click on "edit" -but ' as I do not remember the password, I cannot set a new one.  I tried the voice pin #, but it doesn't work.  To be honest, I don't even remember setting up a voice password. Thankfully, I can access any voicemail on the Internet, but it is still annoying on my phone.

Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 6 of 6 (276 Views)

Re: How do I set up a password for voicemail on ho


pattyann39 wrote:

The problem is, I don't remember my  voice password so am unable to access my voicemail on the phone.  I have gone to "My Account", clicked on "Settings" and when it brings up the screen to change password, I click on "edit" -but ' as I do not remember the password, I cannot set a new one.  I tried the voice pin #, but it doesn't work.  To be honest, I don't even remember setting up a voice password. Thankfully, I can access any voicemail on the Internet, but it is still annoying on my phone.


I suggest calling into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about defaulting your VM password at this point.




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